Organisation: DER STANDARD / derStandard.at (Austria)
Publication Date: 10/27/2016
DescriptionFacebook admins routinely delete comments on their page, if they don't meet their standards. Or to silence critical voices. Facebook Monitor makes visible, which comments are unpublished. Our script creates a database with deleted comments. Each deleted comment also includes information about the user, timestamp, content of the deleted comment and a like count. Based on the like count we can also see how much attention a post or comment received before it has been deleted. Usecase: You want to investigate, which comments on a specific Facebook page are deleted. Goal: Find patterns, which could suggest that criticism is censored by admins. Scaleability: Our script can be used for every Facebook page, ranging from politicians, who want to influence the debate on their page, to enterprises that want to hide bad review for their products.
Technologies used for this project:We've built a R script which uses RFacebook to read comments on posts in the last 4 days (to account for weekends) every 10 minutes. We store when we last encounter a comment, and can see if it is still online. The data is saved in a database for easy analysis, and we created scripts to generate charts and export comments of interest.
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The GEN Community Team